At Canlock, we believe the customer is always right. You have a right to change your mind and we want you to feel confident in your purchase which is why we offer a 30 day “No Questions Asked” Return Policy!
Terms & Conditions
Warranty period is 30 days from date of purchase
Returns may only be made on items purchased at full retail price. All promotional giveaways and clearance items are considered final sale.
Canlock reserves the right to change this policy without notice at any given time.
Refunds are typically sent 2-3 business days after receipt and review.
**For purchases exceeding 30 days please visit our Warranty page**
1) Download the claim form
2) Complete entire form clearly and accurately
3) Please package warranty claim form, copy of the original receipt and product in its original retail packaging securely in a box or padded envelop and send with tracking.
4) Please return your product for examination at:
1610 Lockness Place
Torrance, CA 90501
Please Note: We will not be able to process or return shipment if your package is incomplete.
International Returns – Shipping
Instructions and address are located on the return form included in your package. We do not provide a pre-paid shipping label for International orders.
Please allow 1-2 weeks for your return to be received and processed.
Unfortunately we cannot refund duties, taxes or shipping charges.